“We often think that new technology will have the greatest impact on lower-skilled, or ‘blue collar’ jobs, like those in agriculture or factories. But new research has found that Generative Artificial Intelligence (AI) tools such as ChatGPT can significantly improve productivity for higher-skilled tasks. In an experiment detailed in a new academic paper titled Experimental
This ILO working paper examines the potential global effects of generative AI, particularly GPT-4, on job quantity and quality. The analysis suggests that augmentation, not full automation, will be the primary outcome, with clerical occupations—and women—most affected. The study calls for proactive policies that prioritize job quality, fair transitions, and social dialogue. "This study assesses
Over the last decade, China has become a leading developer and user of digital technologies, in particular artificial intelligence. Whether in e-commerce, ride-hailing services or autonomous vehicles, Chinese companies operating in these areas are world competitors and contribute significantly to China's development. In parallel with the rise of these industries, Chinese policy makers have enacted
This podcast episode from the ILO explores a new study on how generative AI affects the quality of employment, not just the number of jobs. The research indicates that AI’s role in augmenting tasks is at least as important as automating them. It also warns that without appropriate policies, AI could widen existing gender and
Technological innovation has been shaping the world of work since before the invention of the wheel. But the issue has taken on a new urgency with the rise of AI or Artificial Intelligence. In particular with the launch of ChatGPT, a form of generative AI that, through machine learning, is able to generate a wide
Have you ever talked to a computer during an interview? Have you ever been made aware of a machine screening your application and CV? Or did you get the impression that you had been selected by an algorithm for a job you interviewed for? And how did this make you feel? In this edition of
